Residential Customers Get a Raw Deal from
United Kingdom and United States
Internet Service Providers
ISP’s Throttling Exposures
Your ISP using small print, in the terms and conditions explains why your ISP caps you for hours at a time every day of the week. Why their broadband customers pay out money for a 50% service without their knowledge, Why they don’t have the decency to email their residential customers about the capping policy and just tuck it away on their web site and hope nobody finds it.
The facts; Virgin Media Support took two calls and over three hours
Before they admitted their customers had been capped by a so called
8 month old “new policy” called traffic management,
this is in place from 10 AM to 3 PM and again from 4 PM to 9 PM, seven days a week.
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How does this relate to Internet Speeds?
Internet speeds are often written in terms of Mbps, (mega bits per second). The internet provider companies (ISPs) use the bits standard as it makes your connection sound faster, by allowing the use of bigger numbers! Remember too that the ISPs usually promote the download speed (how fast stuff gets to you), rather than the upload speed (how quick you can send stuff). The upload is usually only a fraction of the download.
Confusion is caused because software often report's speed using different units to your ISP.
Quick Speed Comparisons
1 Mbps = 0.125 MBps = 128 KBps = 1,024 Kbps = 131,072 Bps = 1,048,576 bps
4 Mbps = 0.5 MBps = 512 KBps = 4,096 Kbps = 524,288 Bps = 4,193,304 bps
10 Mbps = 1.25 MBps = 1,280 KBps = 10,240 Kbps = 1,310,720 Bps = 10,485,760 bps
20 Mbps = 2.5 MBps = 2,560 KBps = 20,480 Kbps = 2,621,440 Bps = 20,971,520 bps
